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Resources

Dec 04, 2019

Creative New Zealand commissioned this Risk Management Toolkit (Toolkit) to help managers and administrators in New Zealand arts organisations to develop or improve their risk management practice. Risk, uncertainty and change exist for every organisation. You can be better prepared and reduce the likelihood of harm to your organisation and community through risk management.

This resource was published in July 2014. 

This toolkit will help you to:

  • identify and understand risk factors for your organisation 
  • create a risk management policy
  • manage and monitor the risks you have identified

Nov 28, 2019

There are many important ways that nonprofit organizations can leverage the potential to collaborate, but one powerful strategy that is too often overlooked is to form a long-term, durable partnership through a strategic alliance or restructuring. Strategic partnerships can open whole new worlds of opportunity for serving your mission. They can broaden your reach, expand the range of your programs or services, and help you find more efficient ways to support your organization’s important work. 

This resource is a discussion guide for boards about these topics with cases studies.


Oct 16, 2019

ADESTE+ Lisbon Summer School "Empowering audiences, reimagining culture" is the first one of a series of 3 that will be developed in 2019 // 2020 // 2021, in the framework of the ADESTE+ project. It was from September 23 to 27, 2019 at Fundação Calouste Gulbenkian.

The ADESTE+ Lisbon Summer School fosters a hands-on approach, which introduces participants to the overall conceptual and theoretical framework of audience development and invites them to engage proactively with participating organizations, practitioners and experts.

This is the second day video:

Audience development as an everyday practice: breaking the walls

Lluis Bonet, Universitat de Barcelona
Niels Righolt, Danish Centre for Arts & Interculture


Jul 04, 2019

JOURNEY MAPPING* is the process of identifying every encounter and interaction that your customers or audience have with your organisation (known as “touchpoints”), and analysing how these encounters can be improved - for both you and your audience.

This resource provides us a very useful template to apply this logics to arts organizations.
Is was created in 2013.

Download this useful tool to evaluate your touchpoints. 

*Journey mapping is often also referred to as ‘Customer Journey Mapping’ or ‘Customer Experience Mapping’.


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