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Nov 08, 2018

This case study originally released in 2011 describes how the Steppenwolf Theatre Company has addressed the vexing problem of falling ticket subscription rates by developing deeper relationships with both subscribers and non-subscribers. To that end, it launched an experiment centered on promoting a dialogue among audience members and the artists about the process of creating theater. Audience members took part in nightly post-show discussions, attended special thematic events and were offered access to a rich selection of online content—including videos, podcasts, blogs, articles and slide shows—in which the artists talked about their work from a variety of perspectives.

The result: During a two-year period, many audience members who used to attend only one performance per season bought tickets to two, three or more shows. At the same time, the relationship-deepening initiatives had the added benefit of supporting high subscriber renewal rates.

This report is part of a set of case studies and reports looking at the efforts of arts organizations that received Wallace Excellence Awards to reach new audiences and deepen relationships with current ones.


Oct 30, 2018

Cristina Da Milano on the meaning of audience development in today’s world for the Expert Degree in Cultural Audiences and  Expert Degree in Publics' Strategies (University of Deusto).

 


Oct 18, 2018

CONECTANDO AUDIENCIAS ITALIA rende accessibile, in italiano, parte del patrimonio di buone pratiche internazionali valorizzato negli anni da Asimétrica attraverso la rivista CONECTANDO AUDIENCIAS, che nella versione italiana si arricchisce delle più interessanti e visionarie iniziative realizzate nel nostro Paese. La rivista accoglie articoli di approfondimento sul tema dell’audience development, del management e del marketing culturale e, grazie alle esperienze di colleghi internazionali, intende ispirare le comunità di settore, intercettare le evoluzioni e i cambiamenti in atto e interpretare le trasformazioni del futuro.


Oct 18, 2018

This is the journey behind the ADESTE project, told through a collection of articles and personal reflections from the people involved in the project; researchers, trainers and experts from the project team, participants in the training programmes, and external experts.