• All Resource types
  • All objectives
  • All languages
  • SEARCH

Resources

Capacity Interactive and WolfBrown presented in 2017 with this study providing new data-driven insights on ticket buyers for performing arts events. The results are based on almost 27,000 responses to an online survey from patrons of 58 performing arts organizations across the US and Canada. This white paper presents key findings from WolfBrown’s analysis of the data along with insights from Capacity Interactive that suggest practical applications for digital marketing.


Nov 08, 2018

This case study originally released in 2011 describes how the Steppenwolf Theatre Company has addressed the vexing problem of falling ticket subscription rates by developing deeper relationships with both subscribers and non-subscribers. To that end, it launched an experiment centered on promoting a dialogue among audience members and the artists about the process of creating theater. Audience members took part in nightly post-show discussions, attended special thematic events and were offered access to a rich selection of online content—including videos, podcasts, blogs, articles and slide shows—in which the artists talked about their work from a variety of perspectives.

The result: During a two-year period, many audience members who used to attend only one performance per season bought tickets to two, three or more shows. At the same time, the relationship-deepening initiatives had the added benefit of supporting high subscriber renewal rates.

This report is part of a set of case studies and reports looking at the efforts of arts organizations that received Wallace Excellence Awards to reach new audiences and deepen relationships with current ones.


Oct 04, 2018

Produced in conjunction with Museums & The Web, this 15 page report draws on the views of more than 70 professionals working in museums across the world to explore the digital strategies of today’s museums and how they link to visitor engagement plans and focus areas for investment.

The report includes:

  • Audience engagement strategies: online and onsite
  • The start of B.Y.O.D. in museums
  • Evaluating mobile tours at: Tate Modern, UK, The Met, USA & Bristol Museums, Galleries & Archives, UK
  • Making the most of digitalisation
  • Case study: J. Paul Getty Museum, LA

Jul 19, 2018

Dentro de las ponencias que tuvieron lugar en el marco del V Seminario Internacional Formación de Audiencias (2015), organizado por el GAM en Santiago,Chile, destacamos la ponencia de Rosie Neave, directora de comunicaciones de The Place.

The Place, es probablemente el centro coreográfico más importante del Reino Unido y uno de los más importantes de Europa. Es un hervidero de creatividad, esfuerzo, juventud y espíritu de superación. Un centro coreográfico que forma bailarines, pero que va mucho más allá. Un modelo al que seguir de cerca.

En su ponencia, Rosie expone las estrategias de fidelización que han llevado a cabo y el uso integral de soportes digitales en la creación de audiencias para la danza y el ballet.